The Department of Tourism temporarily suspends star rating classification assessments for hotels, resorts, and apartment hotels pending review of guidelines under the 2024 National Accommodation Standards.
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The Department of Tourism (DOT) announced Thursday evening that the classification assessment for accommodations has been temporarily suspended.
The agency made the announcement through the Office of Tourism Standards and Regulation–Standards Monitoring and Enforcement Division (OTSR-SMED), stating that the Star Rating Classification Assessment for Hotels, Resorts, and Apartment Hotels (HRAs) is suspended effective immediately until further notice.
The DOT explained that the suspension is in line with the ongoing evaluation and enhancement of the current assessment guidelines and process to ensure alignment with the 2024 National Accommodation Standards (NAS).
“During this period, all on-site assessments shall be deferred, including re-assessment requests for previously evaluated properties. All applications received prior to the issuance of this Advisory shall be given priority once the conduct of Star Rating Assessment resumes,” the statement read.
However, the DOT assured that regional offices will continue undertaking new and renewal applications for the accreditation of accommodation establishments. Further updates will be issued accordingly.
The agency also said the pause is intended to ensure improved efficiency, transparency, and overall service quality once operations resume.
