IT-BPM sector eyes $50.5B by 2028
The Philippine IT-BPM industry targets up to $50.5 billion in revenue and 2.14 million jobs by 2028 as it accelerates AI adoption, higher-value services and…
· 1 MIN READ
Topic
BPO
Latest Daily Tribune news and analysis on BPO.
AI displacement looms large
As the Philippines pursues investments in AI, semiconductors, renewable energy and advanced manufacturing, economists warn that the country must address rising…
· 2 MIN READ
Grit and Growth in Philippine Business and the Economy
The 26-year span from 2000 to 2026 is one of the most consequential in Philippine economic history, and the through-line is precisely what this year’s…
· 5 MIN READ
IBPAP to tweak IT-BPM’s growth forecast
‘The Philippine tech industry is at a real turning point. AI is changing the nature of work, and global competition is raising expectations.’
· 2 MIN READ
BPO remains Phl’s most applied job — Jobstreet
Jobstreet by SEEK notes that the top jobs have remained generally consistent over the past year, with a remarkable rise in demand for part-time roles and…
· 2 MIN READ
BPO, electronics remain Phl’s key job makers — Go
The Philippine government highlights BPO, semiconductor manufacturing, and renewable energy as key job drivers, with Finance Secretary Frederick Go emphasizing…
· 2 MIN READ
SM Prime expands Cebu offices amid rising demand
SM Offices will add 60,000 square meters in Cebu City by Q4 2026 to meet rising corporate and BPO demand.
· 1 MIN READ
SC orders BPO firm to pay damages for pregnancy discrimination
The Supreme Court orders Sutherland Global Services Philippines to pay damages and backwages to a former employee, ruling she was constructively dismissed due…
· 2 MIN READ
Philippines posts $706-M BoP surplus in October
The spike in surplus was attributed by the BSP to increasing remittances by overseas Filipino workers, gains from business process outsourcing exports,…
· 1 MIN READ
Quezon City generates P1.33 trillion in 2024 GDP
Quezon City contributed P1.33 trillion to the Philippines’ GDP in 2024, leading highly urbanized cities with strong commercial, BPO, and retail sectors.
· 2 MIN READ
Philippines posts $706M BOP surplus in October
The Philippines recorded a $706 million BOP surplus in October 2025, boosting reserves and narrowing the year-to-date deficit to $4.6 billion.
· 1 MIN READ
Work-safety balance for BPO agents applies during typhoons — IBPAP
IBPAP defended BPO firms amid DoLE’s probe into alleged typhoon work violations, saying members followed safety rules and upheld employee welfare.
· 3 MIN READ
Work safety
I am glad the DoLE is dedicated to ensuring worker safety; we must ensure that this commitment leads to concrete reforms in the BPO sector.
· 2 MIN READ
BPO workers’ protection boost sought
Senator Camille Villar files Senate Bill No. 1401, the “BPO Workers’ Welfare and Protection Act,” to strengthen occupational safety standards for BPO…
· 1 MIN READ
Camille seeks to boost protection of BPO workers during disasters
Senator Camille Villar filed Senate Bill No. 1401, the “BPO Workers’ Welfare and Protection Act,” to strengthen safety and labor protections for BPO employees,…
· 2 MIN READ
Tulfo eyes cases vs Cebu BPOs
Senator Raffy Tulfo vowed to file cases against Cebu-based BPO firms accused of forcing employees to work during the 30 September magnitude 6.9 earthquake,…
· 2 MIN READ
BPO firms hit over worker safety
‘Workers’ safety is not negotiable. The recent earthquake must serve as a wake-up call for the government and employers alike: protecting workers’ safety and…
· 2 MIN READ