Daily Tribune
The Department of Social Welfare and Development (DSWD) has taken a significant step forward in modernizing its regulatory processes with the launch of its newly revamped website, featuring the Harmonized Electronic License and Permit System (HELPS). In an interview on DZRH radio on Sunday, DSWD Director Meghan Manahan shared insights into the agency’s digital transformation efforts.
“Nung nag launch po kami, kung mapapansin niyo po may panibagong itsura ang website po [ng DSWD]. Full force po kami sa digitalization sa DSWD,” Manahan stated, emphasizing the department’s commitment to leveraging technology to improve service efficiency.
The HELPS portal is the first-ever one-stop-shop for regulatory services under the DSWD, streamlining applications for registration, licensing, and accreditation of social welfare and development agencies (SWDAs) and non-governmental organizations (NGOs) focused on social welfare causes.
“Dati po kasi manually ginagawa ang pag apply sa registration, licensing, accreditation, ngayon online na po siya,” Manahan explained. The new system eliminates the need for applicants to physically visit multiple offices, making the process more efficient and accessible.
Previously, visitIng field offices for pre-assessments before proceeding to the central office is a must, often requiring hard copies of documents for submission. The HELPS portal now allows these processes to be completed online, reducing paperwork and expediting approvals.
The platform also aims to ease the burden on organizations receiving donations from abroad.
“Kapag may nagdodonate from abroad, kailangan ng certification bago mo makuha ang duty free importation from Department of Finances. Lahat ng permit and licenses, dito po makukuha sa website na it,” Manahan clarified.
With 945 SWDAs currently holding valid registration and licenses, the new system also serves as a safeguard to ensure accountability and transparency in the sector.
“Licensing are required para maging safeguard siya sa public. More for accountability and full transparency to the public.”
To further uphold regulatory compliance, the DSWD has established a review committee tasked with deliberating on cases involving NGOs. This ensures that organizations adhere to the standards and guidelines set by the agency.
