Globe Group provides typhoon relief, opens donor platforms in wake of ‘Karding’

Globe customers may donate their rewards for as low as 1 point to their chosen beneficiary organizations which will deliver life-saving aid to typhoon victims. Those with unused data may also convert their GBs to points so they can donate to their chosen charity.

To donate, go to the New OneGlobe app, tap "Redeem Rewards," tap on "Donations" and choose the partner organization where you would like to donate: ABS-CBN Foundation, Ayala Foundation, GMA Kapuso Foundation, Rise Against Hunger Philippines, and Tzu Chi Foundation.

"We call on our customers to extend a helping hand to families affected by Super Typhoon 'Karding'. We have made it convenient for them to send help by donating their Rewards points via the Globe One App," said Jerome Patalud, Head of Globe Rewards.

GCash, meanwhile, also activated its donation platform, #GCashGives Back, where users may donate via the Pay Bills function on the GCash app. Users simply have to tap Pay Bills, choose "Others," and choose #GCashGivesBack.

Proceeds will be sent to partner organizations ABS-CBN Lingkod Kapamilya, Ayala Foundation, Caritas Manila, GMA Kapuso Foundation Inc., Philippine Red Cross, Save the Children, UNICEF, and World Vision.

For postpaid users of Globe Mobile and Globe At Home, customers will be granted a hold credit action, which defers any disconnection within a period of time in case of unpaid dues. Globe Postpaid Mobile will extend due dates by 7 days while Globe At Home postpaid users will implement bill dues extension up to 14 days in areas placed under Signal No. 4 and 5, depending on the severity of the storm's impact.

Globe At Home Prepaid WiFi customers, meanwhile, will get free 5GB of connectivity valid for three days, while Globe Prepaid and TM customers also received unli all-net texts and calls on 26 September.

Meanwhile, telehealth app KonsultaMD will provide a 1-month free health plan to residents in affected areas, with unlimited redemptions until the end of October. To consult with a doctor for free, just download the KonsultaMD app and use the code LIBRENGKONSULTA. Users may also call (02) 7798-8000 and mention the code to avail of the free plan. Those in need of mental health support may also avail of a free support session with a mental health professional by using the code HEREFORU.

Globe earlier placed its network on alert in anticipation of "Karding," which intensified into a super typhoon early Sunday morning and crossed several Luzon provinces.

Globe's technical and support teams were placed on standby to ensure network service remains stable despite the threatening weather. Network facilities have generators ready so service will be sustained in case of power outages.