Contact center sector braces for trade blitz
‘The CCAP said the return of US President Trump, whose renewed protectionist stance poses fresh challenges to the country’s top outsourcing market, is at the…
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115,645 results for “Contact Center Association of the Philippines (CCAP)”
‘The CCAP said the return of US President Trump, whose renewed protectionist stance poses fresh challenges to the country’s top outsourcing market, is at the…
Chief Justice Alexander Gesmundo highlights the Philippine Judiciary’s digital transformation and human-centered approach to AI at a Stanford University…
A mindful restoration brings National Artist Leandro V. Locsin’s landmark architecture into the present while preserving its celebrated artworks, civic role…
The Philippine Heart Association marked National CPR Day by training 100 community health workers in Taguig in hands-only CPR, promoting life-saving skills and…
Rather than competing with Metro Manila, these cities are developing distinct identities — offering a different pace of urban living while remaining closely…
The partnership comes as the group prepares to embark on its ‘Signals World Tour,’ which will bring Bini to major cities across Asia and North America.
The 2026 BingoPlus Philippine ADT Open debuts at Luisita Golf and Country Club in Tarlac, uniting 132 elite golfers to compete for a USD 100,000 prize pool and…
Integration of AI continues to positively impact the PH CC-BPM sector, with full-time employee numbers rising to 1.68 million, according to a CXAP report.
Ballesteros, Cagayan takes the Gold Award in the Miss Philippines Earth 2026 pre-pageant dancing talent category held at Robinsons Starmills Pampanga.
Food labels empower Filipino consumers to make informed, healthier choices, offering transparency on nutrition, safety, and compliance while building trust in…
‘We are number one when it comes to customer service satisfaction among the global capability centers. We are number two when it comes to digital IT services…
The Contact Center Association of the Philippines says it is prepared for possible U.S. policy shifts under President Trump’s second term, emphasizing agility…
The Bureau of Internal Revenue (BIR) plans to establish a national contact center in 2024 to enhance public inquiries and digitalize operations by 2027. With a…
The Bureau of Internal Revenue (BIR) plans to launch a national contact center next year to handle public inquiries, aiming to fully digitalize operations by…
This shared venture seeks to advocate for student internships, along with exposure and immersion trips for the faculty and associates
LOOK: President Ferdinand Marcos Jr. poses for a photo opportunity with the Philippine National Committee of the ASEAN Law Association of the Philippines, Inc.…