MVP Group mobilizes relief across Luzon amid flooding crisis

As rain and flood continue to affect communities across Luzon, the MVP Group of Companies has rolled out a coordinated multi-sector response to support affected Filipinos. From critical connectivity and rescue operations to clean water and road assistance, the Group’s companies are working around the clock to keep people connected, safe, and supported in this time of crisis.

“I’m proud of how quickly our people sprang into action,” said Manuel V. Pangilinan, Chairman and CEO of the MVP Group. “They all have a deep understanding of our Group’s purpose, which is to make sure that Filipinos have access to essential services — particularly communication, power, transportation, and clean water — especially during times like these.”

To help affected families stay in touch with loved ones and access vital information, PLDT Inc. and its wireless unit Smart Communications Inc. provided one day of free calls, texts, and 250MB of data in the most impacted areas. Crisis connectivity centers were also set up, offering Libreng Tawag, Libreng WiFi, and Libreng Charging stations at various areas in the country. The Smart Cares Crisis Hotline (+63288457799) remains available to assist customers in reconnecting with family or accessing emergency help.

Meanwhile, Meralco has deployed rescue and restoration teams to the ground, including three motorized fiberglass boats and two high-bed trucks to support both emergency response and power restoration. Crews and personnel worked round-the-clock and restored power to nearly all affected customers, mostly in floodstricken areas, by 23 July. Relief efforts are also underway through One Meralco Foundation, which has so far delivered relief packs to communities in Marikina City, Quezon City, Bulacan and Cavite.

Maynilad, the MVP Group’s water utility, has mobilized to provide clean and potable water to communities in need. The company has delivered 3,550 four-liter water packs and 2,760 bottled water packs (350ml) to evacuation centers and local government units. Teams remain on standby to scale up deployment as access and needs evolve.

Across Luzon’s tollways, the Metro Pacific Tollways Corporation (MPTC) has activated an integrated crisis response through its north and south networks. On NLEX, pumping stations were deployed to reduce flood levels in key sections. Patrol teams and traffic marshals continue to operate 24/7 to assist motorists and mobilize roadside emergency assistance to respond to stranded motorists.

To improve traffic management, several U-turn slots were opened to redirect vehicles away from flooded and impassable areas. MPTC teams also distributed snacks and bottled water to stranded passengers. The Tollway group’s official social media accounts have also shared updates on real-time traffic situations and safety reminders to motorists.

The Alagang Kapatid Foundation Inc. (AKFI) — together with the Foundations of the MVP Group — is likewise distributing thousands of relief packs and hot meals to displaced families. AKFI and Maya Philippines are also working together on a digital fund drive that encourages customers, partners, and the public to scan a Maya QR Code and help raise funds for food, clothing, shelter, and other assistance to affected Filipinos.

Across these efforts, the MVP Group is moving in step — with each company contributing what it does best, and going beyond where it is needed most. The response continues to scale based on reports from the ground, in close coordination with LGUs and national agencies.

“As the situation evolves, so will the response,” Pangilinan said. “The MVP Group remains on the ground, focused on restoring access to vital services. We will continue working closely with national and local authorities to deliver support where it’s needed most.”