eTap expands services for Phl logistics, delivery ecosystem

eTap Solutions, the wholly owned subsidiary of the country’s leading payment kiosk manufacturer, Electronic Transfer & Advance Processing, Inc. (eTap), said they are expanding their kiosks to service more Filipino riders who play a key role in the country’s logistics and delivery ecosystem.

With over 4,000 active kiosks nationwide, eTap has seen more riders using its services for top-ups, bill payments, and remittances. As a result, the company aims to enhance financial accessibility and efficiency for riders, who are now crucial players in the logistics and delivery ecosystem.

eTap Solutions President and CEO Carlo Hernandez said riders of food delivery and logistics companies are increasingly embracing digital payments, especially to remit their daily earnings.

“Rider remittance has emerged as one of our machines' most popular features, serving couriers from leading logistics and food delivery platforms like Shopee Xpress, Grab, and foodpanda,” he said.

With this, he said, they are deploying an additional 2,000 kiosks per year.

Hernandez added that remitting via eTap’s machines solves several rider pain points, such as having to wait in long lines and dealing with limited operating hours.

The company operates an active Facebook group exclusively for riders, which now has over 3,500 members.

Supported by eTap’s Customer Help Desk and Community Management teams, the group is a dedicated space for riders to engage, seek assistance, and stay updated on exclusive programs—including eTap’s loyalty campaigns, which reward their continued trust and usage.

Additionally, eTap Solutions has partnered with over 400 store partners, including DALI, O!Save, Alfamart, AllDay, Generika, Julie's Bakeshop, and more, to bring financial services closer to where riders live and work.

“Riders are a growing demographic that payment solutions providers shouldn’t ignore,” said Hernandez. “That’s why we’re committed to developing secure, convenient, and accessible solutions that allow them to operate efficiently.”

“Apart from the partners mentioned in the release such as DALI, O!Save, Alfamart, AllDay, Generika, and Julie's Bakeshop, we also have partnerships with a range of other local supermarkets, pharmacies, bakeshops, and more across the country. These include Mang Tinapay, MaxiDrug Pharmacy, Baker’s Fair, among others,” he told the DAILY TRIBUNE.

He said eTap Solutions prides itself on its strong presence in the Visayas and Mindanao.

“We currently have nearly 1,750 machines across Visayas and Mindanao,” he added.

According to Fairwork Philippines, there are over 40,000 Grab Food and Grab Express riders in the country, reflecting the surging demand for motorcycle couriers.

Meanwhile, 2024 data from the Land Transportation Office revealed that 160,000 new motorcycles are registered in the Philippines every month—a number that hints at the continuous expansion of the country’s rider workforce.