Tencent doubles overseas cloud clients

TENCENT senior executive vice president and CEO of the Cloud and Smart Industries Group Dowson Tong highlights the company’s expanding artificial intelligence capabilities during the 2026 Tencent Global Digital Ecosystem Summit in Shenzhen, China, on 29 October.
Photograph courtesy of Tencent
Chinese technology giant Tencent has doubled its active overseas cloud customer base over the past year as international demand for artificial intelligence (AI) products and services recorded triple-digit growth.
The company announced the expansion during the 2026 Tencent Global Digital Ecosystem Summit in Shenzhen, China, on 29 October, where it unveiled new enterprise capabilities for its AI productivity agent WorkBuddy and previewed its upcoming Hy4 and Hy4 Flash AI models.
Tencent said WorkBuddy has processed more than nine billion task requests since its launch in March, with adoption spanning over 50 industries and half of China’s top 500 enterprises.
Its ecosystem now includes more than 50,000 developers and partners and over 200,000 specialized AI skills.
“AI is creating new opportunities for businesses, but its real value comes when it can be applied to everyday operations and adopted at scale,” said Dowson Tong, Tencent senior executive vice president and CEO of its Cloud and Smart Industries Group.
Tencent also previewed Hy4, an upcoming AI model designed to improve reasoning efficiency, handle complex business tasks and introduce visual understanding capabilities.
A lower-cost version, Hy4 Flash, is also being developed. Both models will be accessible through Tencent Cloud TokenHub, which allows enterprises to use and manage multiple AI models through a unified platform.
The company is expanding WorkBuddy internationally, enabling businesses to integrate AI agents into existing messaging applications and enterprise systems.
Tencent Cloud now serves customers in more than 150 countries and regions, with growing partnerships across Southeast Asia, Europe and the Middle East.
In Indonesia, the company helped telecommunications operator XLSMART migrate more than 1,000 microservices, while Thailand’s CP AXTRA is working with Tencent Cloud to modernize its supply chain and financial operations.
Tencent also announced partnerships with enterprises in retail, logistics and technology as part of its international expansion.
To support growing demand, Tencent Cloud expanded infrastructure capacity in Frankfurt, Osaka, Riyadh, Malaysia, Mexico and Thailand.
Its global network now spans 25 cloud regions and 70 availability zones, with further expansion planned across Asia, Europe, the Middle East and the Americas.
