Major Canadian technology and telecommunications conglomerate TELUS Corporation and business process outsourcing firm NQX both confirmed that they are expanding operations in the Philippines, pouring substantial investments into the country.

According to the Department of Trade and Industry, TELUS Corporation is set to deepen its Philippine operations in artificial intelligence (AI)-related services, healthcare support, software engineering, and workforce development, building on the more than $175.6 million it has invested in the country since 2018.

This came after Trade Secretary Cristina Roque, Finance Secretary Frederick Go, and TELUS Digital Global Vice President and General Manager for AI & Data Amith Nair met on 3 July to discuss the expansion.

“TELUS has been with the Philippines for more than two decades, creating quality jobs for Filipino talent and helping move the country from traditional outsourcing to higher-value digital work. Its growth in AI, healthcare support, software engineering, and workforce development supports our goal of preparing Filipino workers for the next stage of the global services economy,” Roque said.

TELUS Digital Philippines is one of the largest Canadian employers in the country, employing more than 24,000 Filipinos across nine sites in Metro Manila and Iloilo.

Its Philippine operations support global clients in customer experience, digital services, technical support, financial services, back-office operations, and emerging AI-enabled capabilities.

TELUS said future investment figures will depend on business operations, but it expects significant investments in both capital and employment in the years ahead. Its continued reinvestment in infrastructure, facilities, technology, training, and workforce development further strengthens the country's role in global digital operations.

On the other hand, NQX is pursuing a $10.3 million (P632 million) expansion in the Philippines, supporting its growing digital services while creating 725 additional direct-hire jobs for Filipinos through a new countryside expansion.

NQX, one of the largest corporate employers headquartered in Taytay, Rizal, is planning to expand its facilities and manpower to support its growing contact center outsourcing, customer experience consulting, and digital solutions, as discussed during Secretary Roque and Go's meeting with senior executives of NQX.

The proposed expansion includes establishing a new Philippine site in potential countryside locations—including Laoag and Dagupan in North Luzon, and Legazpi in South Luzon—subject to final site selection.

The expansion will strengthen NQX's growing customer experience, digital solutions, and business process operations in the country.

The expansion builds on NQX's approximately P1.425 billion investment in the Philippines, where it operates under the NQX brand through its registered legal entity, Quantrics Enterprises Inc.

As of April 2026, the company employed 5,661 workers in the country and stands as one of the largest corporate employers headquartered in Taytay, Rizal, as well as a major private-sector employer in Camarines Sur.

Investment czar and Finance Secretary Go welcomed NQX's planned expansion, emphasizing that attracting high-quality investments remains a key priority of the administration, not only to strengthen the economy but also to ensure that more Filipinos benefit from growth through quality jobs across the country.

"NQX's planned expansion reflects growing investor confidence in the Philippines and in the talent of the Filipino workforce. By bringing more investments to the countryside, we are creating quality jobs in more areas, while ensuring that the gains of economic growth are shared more broadly," Secretary Go said.