eGov PH Super App hits 14M users, earns UN award

The Department of Information and Communications Technology (DICT) reported that the newly launched eGov PH Super App now has over 14 million unique users. The app connects to around 70 government agencies, making it possible to renew a driver’s license from home in less than 10 minutes, apply for an eVisa, use eTravel for seamless arrivals, and access various other government services.

DICT Undersecretary for E-Governance David Almirol — whom President Ferdinand Marcos Jr. introduced as the one who personally wrote the app’s code — showcased its full range of features and capabilities.

“The eGov Super App now has more than 200 million transactions so far. This was all just word of mouth. People experienced the convenience, told their friends, told others — and it went viral,” Almirol said.

“Every single day, the app is downloaded 70,000 to 100,000 times. And since launching the government services, usage has increased 50 times compared to last year — not just 10 or 30 times, but 50 times more users on the eGov PH Super App,” he added.

Almirol said more services are coming soon, including passport applications, PRC license renewals, and BIR tax filing and payments.

He also highlighted new features like travel tax payment via TIEZA, digital diplomas and certificates from CHED, and professional credentials issued by PRC, MARINA, and TESDA.

Users can also check their PhilHealth, Pag-IBIG, and GSIS contributions, loans, and claims through the app — and even access verified government news to combat misinformation.

The app also carries digital versions of the driver’s license and national and senior citizen IDs, complete with e-signatures. These digital IDs are already used by 88 million Filipinos and are accepted by banks, schools, and employers.

On the local level, 927 LGUs now use the app to process business permits, birth and marriage certificates, and other essential documents. Users can upload requirements, set appointments via QR codes, and receive assistance at local government offices.

To serve those without smartphones or digital skills, Almirol pointed to the eGov Serbisyo Hub — a physical one-stop center that provides help with government services, healthcare, medicine, financial aid, and free medical check-ups.

The Philippines has gained international recognition for its digital governance efforts through the app. According to a United Nations report, the country’s ranking in the E-Government Development Index (EGDI) improved from 2022 to 2024.

The Philippines received the UN E-Government Award from the UN Department of Economic and Social Affairs (UN DESA) during the 2025 UN Public Service Forum in Samarkand, Uzbekistan.

“This global recognition from the UN validates the Philippines’ digital transformation roadmap under the leadership of President Marcos,” said Almirol. “It’s proof that a government can be efficient, inclusive, and citizen-centric — all at once.”

Earlier, the Philippines also received top honors at the 2025 GovMedia Awards in Singapore for its digital platforms — the eGov PH Super App and eGovDX.

During the app’s launch last month, President Marcos Jr. lauded the eGov PH Super App as a breakthrough in 21st-century governance. He described it as a modern solution that makes everyday life easier for Filipinos by offering faster, more accessible, and more convenient public services.

The President stressed that the app is not just a tech upgrade, but a solution to everyday problems Filipinos face in government transactions.

“And these two key elements — the eGov Serbisyo Hub one-stop shop and the eGov PH Super App — will bring us to the point where my instructions can truly be followed: No corruption, no fixers, and no long lines,” Marcos said.