PhilHealth receives ISO 9001:2015 certification

The Philippine Health Insurance Corporation was recently awarded the coveted ISO 9001:2015 certification for its Quality Management System by third-party auditor SOCOTEC Certification Philippines Inc., after a series of audits of its head office and regional offices. This means the state agency has successfully complied with the QMS requirements of the certifying body.

ISO 9001:2015 is an internationally recognized standard for quality management. It helps organizations to improve performance, meet customer expectations and demonstrate dedication to quality. Its requirements specify how to establish, implement, maintain and continuously improve a QMS.

In his acceptance message, PhilHealth President and CEO Emmanuel R. Ledesma, Jr. lauded the agency's officers and employees, saying that the "certification is not just a badge of honor (but) a testament to our commitment to excellence, relentless pursuit of improvement and dedication to creating a more streamlined and effective system for our fellow Filipinos."