The companies said the service is particularly aimed at communities with strong ties to overseas Filipino workers (OFWs), giving customers access to international remittance services through established local businesses.
The initial rollout will cover about 1,400 priority locations from JuanPay’s network of 2,000 owned and franchise-operated outlets, with plans to progressively expand the service across the wider network. Western Union’s network covers more than 200 countries and territories.
JuanPay, a subsidiary of ACM Group of Companies, has a presence in provincial communities through a network of local Filipino entrepreneurs. The partnership expands the financial services available through JuanPay outlets while providing Western Union with an additional retail channel in the Philippines.
“Our vision for JuanPay has always been to bring essential financial services closer to Filipino communities. Our collaboration with Western Union brings together global connectivity and JuanPay’s community-based approach to access. Ultimately, this is about making trusted financial services more accessible and convenient for every Juan,” said Rico Fernando M. Chico, chairman of ACM Group of Companies.
Atty. Rafael Angelo M. Padilla, president of ACM Business Solutions Inc., said the partnership is a milestone in JuanPay’s effort to broaden financial access and provide technology-enabled services to Filipinos nationwide.
Vince Tallent, Western Union senior vice president and head of Asia-Pacific, said the partnership would help serve customers who prefer face-to-face financial services or have varying levels of digital connectivity.
“With customers in the Philippines wanting more flexibility and convenience, multi-service locations that serve as one-stop shops for their financial services needs have a vital role to play,” Tallent said. He added that the arrangement combines JuanPay’s local reach with Western Union’s global presence.
Gregory Laurent, Western Union’s regional vice president for the Philippines, Japan, Australia, New Zealand and Pacific Islands, said partnerships can create new ways to make international remittances more accessible and convenient for customers.
