MCIA’s CEB Balik program
The facilities form part of MCIA’s CEB Balik program, an initiative aimed at creating a stronger support system for OFWs by bringing essential services closer to the airport environment.
The OFW Lounge, located at the Terminal 2 departures area near Gate 16, provides departing workers with a dedicated waiting area equipped with comfortable seating, charging stations, refreshments, and access to selected OWWA services, including OFW e-Card printing.
Meanwhile, the OFW Facilitation Center at the arrivals level near the passenger pick-up area serves as a one-stop location for returning and transiting OFWs. Through the facility, workers can process key government requirements, including Overseas Employment Certificates (OECs), without needing to seek separate assistance outside the airport.
ACAC general manager Ricia Vinelli Montejo said the initiative reflects the airport’s role beyond transportation by providing support to Filipinos beginning and ending their overseas journeys.
More than just an airport
“We are more than just an airport; we are their gateway to new opportunities and their first embrace when they return. Our goal is to ensure that our services consistently reflect that care and elevate their airport experience,” Montejo said.
MCIAA general manager and CEO Julius G. Neri Jr. highlighted the importance of cooperation between government agencies and private companies in developing services for OFWs.
“This project is a testament to what we can achieve when the government and the private sector work hand-in-hand. By centralizing these critical services needed by OFWs and providing a dedicated space for them, we significantly ease the burden of their travel,” Neri said.
