Capital One Philippines has reinforced its long-running commitment to community service, citing expanded initiatives in water access, environmental conservation, hunger relief, and workforce development.

The company said its leaders and associates have spent more than a decade contributing time and skills to programs aimed at creating sustainable impact, as part of its broader mission to serve communities alongside business growth.

“As the organization continues to grow, we reaffirm our mission to change banking for good. This includes a deliberate focus on how we can serve better. It fuels our drive to keep innovating and delivering work that matters,” said Head of Country Raoul Teh. “We empower our associates to think differently, experiment, and deliver value. Our drive is to be a force for good not just for customers and associates but also for the communities around us.”

Among its key milestones in 2025 was the installation and turnover of its 100th water tower at Kalubkob Elementary School in Silang, Cavite, completed in partnership with Planet Water Foundation. The initiative aims to improve access to safe drinking water, with employees participating in tower construction and hygiene education sessions.

Capital One Philippines also continued its environmental conservation efforts through its “Pledge to Plant” program, which involves tree-planting and sustainability activities in Siniloan, Laguna. The initiative seeks to educate associates on environmental issues while encouraging greater participation in conservation and community engagement.

In partnership with Rise Against Hunger, the company donated 500,000 nutritious meals and provided 49,000 essential items, including hygiene kits, school supplies, and household necessities, to support families facing food insecurity.

The firm also highlighted its ongoing investment in workforce development through the Contact Center Readiness Program, implemented with Tuloy Foundation. Now in its 11th year, the program prepares participants for careers in the IT and business process management sector and has produced 167 graduates, with a reported 99% employment rate.

“Volunteerism is deeply rooted in our culture. Working at Capital One Philippines means being part of something bigger. We are fully committed to empowering our associates and the communities we serve through sustainable programs that help improve key aspects of everyday life,” Teh said.

Julie Larano, the company’s lead for Community Impact and Investment, said volunteer work strengthens both individuals and communities.

“Volunteerism reminds us that each of us has something valuable to offer. By showing up, we create hope, inspire others, and move our community forward. However small, every act of kindness matters and makes a difference for those on the receiving end of our efforts,” she said.

Capital One Philippines said it plans to sustain and expand its volunteer-driven programs as part of its broader commitment to community development and social impact.