The impact of AI trends on Filipino workers
In her article, Wells also highlights the broader implications of AI upskilling, which resonates strongly in countries like the Philippines, where industries such as business process outsourcing (BPO), finance, marketing, and IT services are key economic drivers.
A report from the Philippine Institute for Development Studies (PIDS) highlights that AI adoption could improve efficiency and productivity but may also require workers to reskill and upskill to remain competitive. With the BPO industry being one of the nation’s largest economic sectors, companies are increasingly investing in AI tools to enhance customer service, automate tasks, and streamline operations.
For Filipino professionals, gaining expertise in prompt engineering and applied generative AI could provide a competitive edge in the global job market. Research also suggests that AI-skilled workers in the Philippines could command higher salaries, particularly in industries like tech support, e-commerce, and digital marketing, where AI integration is growing rapidly.