elecommunications conglomerate TELUS Corporation and business process outsourcing firm NQX both confirmed that they are expanding operations in the Philippines, pouring substantial investments.

According to the Department of Trade and Industry, TELUS Corporation is set to deepen its Philippine operations in artificial intelligence (AI)-related services, healthcare support, software engineering, and workforce development, building on more than $175.6 million it has invested in the country since 2018.

This was after Trade Secretary Cristina Roque, Finance Secretary Frederick Go, and TELUS Digital Global vice president and general manager for AI & Data Amith Nair, met last 3 July to discuss the expansion.

In the Phl for more than two decades

“TELUS has been with the Philippines for more than two decades, creating quality jobs for Filipino talent and helping move the country from traditional outsourcing to higher-value digital work. Its growth in AI, healthcare support, software engineering and workforce development supports our goal of preparing Filipino workers for the next stage of the global services economy,” Roque said.

TELUS Digital Philippines is one of the largest Canadian employers in the country, employing more than 24,000 Filipinos across nine sites in Metro Manila and Iloilo.

Its Philippine operations support global clients in customer experience, digital services, technical support, financial services, back office operations, and emerging AI-enabled capabilities.