Inside SM’s new sensory lab: Making everyday spaces inclusive

DSWD Secretary Rex Gatchalian, National Council on Disability Affairs executive director Glenda Relova and SM Supermalls president Steven Tan.
Photograph courtesy of SM
SM Supermalls is redefining what it means to be a “Mall for All,” marking this year’s National Autism Consciousness Week with initiatives that push inclusion beyond symbolism and into everyday experience.
Through SM Cares, the company rolled out milestone programs designed to create safer, more welcoming spaces for Filipinos on the autism spectrum — anchored by the launch of the country’s first mall-based sensory facility and the expansion of sensory-friendly cinema screenings nationwide.

Sensory Lab at SM Mall of Asia.
Photograph courtesy of SM
A first for Philippine malls
The highlight of the week was the opening of the SM Sensory Lab at SM Mall of Asia — the first dedicated calming space in a Philippine mall for individuals with sensory processing challenges.
Developed in collaboration with the Department of Social Welfare and Development, the National Council on Disability Affairs, and supported by the Autism Society Philippines, the facility represents a new approach to accessibility in commercial spaces.

Thoughtful design plays a key role in turning awareness into action.
Photograph courtesy of SM
Designed with gentle lighting, soothing interiors, and sensory-friendly elements, the lab offers a quiet refuge for children and adults who may feel overwhelmed by the typical mall environment. The space accommodates up to 10 individuals, including guardians, ensuring comfort without crowding.
Access is seamlessly integrated into the SM Malls Online app, where users can scan a QR code to enter — free of charge.
SM Supermalls president Steven Tan described the initiative as a natural progression in the company’s broader inclusion efforts, emphasizing that thoughtful design plays a key role in turning awareness into action.
