Hilton Manila has appointed Gagan Talwar as its new general manager.

“Gagan’s leadership and deep understanding of the Hilton brand make him the ideal choice to drive Hilton Manila’s continued success. The Philippines continues to be a key market for Hilton, and Gagan’s strategic approach to operations, coupled with his passion for guest satisfaction and team development, will further strengthen the hotel’s reputation as one of the leading hospitality destinations in the country,” Jamie Mead, senior director of operations, South East Asia, Hilton, said.

Talwar brings a wealth of expertise in business development, operational efficiency and team leadership, having successfully led teams across across five countries in the Asia Pacific region.

With a career spanning more than 17 years at Hilton, Talwar has demonstrated a strong track record in hotel pre-openings, delivering financial performance, and service excellence. Most recently, as general manager of DoubleTree by Hilton Shah Alam i-City in Malaysia, he spearheaded the hotel’s successful pre-opening, securing top-line performance and earning accolades such as Malaysia’s Leading Business Hotel for 2023. His leadership philosophy is rooted in fostering high-performing, diverse teams that consistently elevate guest experiences.

“I am excited to join the Hilton Manila team and continue building on the hotel’s legacy of outstanding hospitality. I look forward to working alongside the dedicated team to create even more memorable experiences for our guests and contribute to the community through sustainable and innovative initiatives,” said Talwar.

Talwar’s focus will be on strengthening the hotel’s market positioning, fostering a culture of service and workplace excellence, and delivering exceptional experiences that align with Hilton’s global standards.