The Department of Information and Communications Technology (DICT) is highlighting this Christmas season, two key features of the eGov Super App which the agency is encouraging everyone to use especially during this festive time of the year.

DICT Secretary Ivan John Uy emphasized the importance of the eReport and eTravel features of the eGov PH app particularly as the Christmas season approaches.

“With the holiday season upon us, we expect a rise in online scams, making the eReport feature of eGov essential. Additionally, the eTravel system is crucial during this time, as many families take advantage of the Christmas break to travel,” Uy said.

Meanwhile, DICT Undersecretary David Almirol further explained the significance of these two features.

Just a simple click

“One of the standout features of the eGov Super App is the eReport system. Users can easily report different concerns with just a simple click,” Almirol shared during a recent radio interview.

“For example, reporting a crime alerts the police, while a fire incident notifies the Bureau of Fire Protection. Complaints about red tape are forwarded to ARTA (Anti-Red Tape Authority), and cases involving women and child abuse are directed to the Philippine Commission on Women and the Council for the Welfare of Children,” he explained, highlighting the system’s versatility.

Almirol also emphasized a significant improvement to the eReport feature: integrating the Department of Trade and Industry’s consumer protection services.

This addition empowers the public to directly report online shopping issues, scams, or misrepresented products through the app.