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Latest Daily Tribune news and analysis on customer.
Graduates recited their pledge to uphold dependability, coachability and service excellence on the retail floor.
· 2 MIN READ
A convenience store in Dagupan City, Pangasinan, caught a customer on CCTV applying a roll-on deodorant before returning it to the shelf without paying. In a…
· 1 MIN READ
The SSS honored three employees during its 2026 Best Employees Awards for innovation, outstanding performance, ethical conduct and contributions to improved…
· 1 MIN READ
Trust also comes from knowing that the products we use are safe and reliable.
· 3 MIN READ
APM 2.0 builds on that value, enabling organizations to safeguard their entire hybrid infrastructure through one centralized, scalable solution.
· 1 MIN READ
As part of the next generation of mall leaders, Sy believes that understanding what customers want is key to developing programs that remain relevant amid…
· 3 MIN READ
Oracle launches Base Database Cloud@Customer, a hybrid cloud solution that lets organizations run AI databases and workloads on-site with Oracle-managed…
· 1 MIN READ
TP Philippines highlights that the future of AI depends on orchestration, not just access to models, showcasing its Foundational AI Backbone and agent-based…
· 1 MIN READ
It took me 10 short minutes in the supermarket to buy the single item that I needed, but 35 minutes to get the QR ticket and exit.
· 2 MIN READ
TP reports that its AI-powered debt collection platform delivers up to 40% recovery rates while matching human customer satisfaction, highlighting how AI is…
· 1 MIN READ
Developed with tech company Amdocs, PLDT Home’s AI-powered customer support platform is designed to reduce customer wait times, improve issue resolution and…
· 1 MIN READ
MoneyHero reports its first profitable quarter since listing, driven by AI-powered operations, cost cuts, and stronger high-margin financial products, marking…
· 1 MIN READ
Infobip has expanded its partnership with SM Supermalls to enhance customer engagement using Viber for Business and data-driven SaaS tools, enabling…
· 1 MIN READ
Ford Philippines has launched a mobile showroom in Antique, featuring test drives and product showcases of the Territory Hybrid, Everest Sport, and Ranger…
· 1 MIN READ
Rimini Street has won three Stevie Awards for Sales & Customer Service, including Gold for AI in customer service, recognizing its use of artificial…
· 2 MIN READ
BDO Unibank posts record P87.2 billion net income in 2025, driven by loan growth, strong deposits, improved asset quality, and sustainable finance initiatives,…
· 2 MIN READ
‘Together, we have been consistently challenged to think bigger, move faster and deliver outcomes that matter to our customers. We both remain committed in…
· 3 MIN READ
Chinabank shares a heartwarming 2025 Christmas video featuring employees singing “Have Yourself a Merry Little Christmas,” spreading hope, gratitude, and…
· 2 MIN READ