The Business Process Outsourcing (BPO) sector remains one of the fastest-growing industries in the Philippines. With competitive compensation and steady demand, it offers ample opportunities and remains a key contributor to the national economy. But behind the paychecks and perks lie serious health concerns — particularly when it comes to oral health.

Long hours, shifting schedules, and workplace stress often lead workers to unhealthy habits such as smoking, poor diet, and neglect of basic healthcare. Over time, these can evolve into chronic issues, especially oral diseases.

Recognizing the growing health threats, the American Chamber of Commerce of the Philippines (AmCham) partnered with the Department of Health (DOH), with support from health company Kenvue, to launch an initiative tackling oral health challenges in high-stress work environments like BPOs.

Dr. Manuel “Noel” V. Vallesteros, Chief of the DOH Oral Health Unit, opened the discussion by citing the World Health Organization’s broader definition of oral health—one that goes beyond teeth and gums to include the orofacial structure, salivary glands, tongue, cheeks, and even the pharynx. Saliva, he said, plays a key role as the body’s natural defense against infections like periodontitis.

Dr. Vallesteros also debunked common misconceptions and revealed a striking statistic: nearly 73 percent of Filipinos suffer from tooth decay, and that figure is nearing 80 percent. “Oral health issues are silent killers,” he said, warning that they can affect both quality of life and overall health.

Cigarette smoking, vaping, processed food, and risky behaviors were identified as major contributors to worsening oral health. These are especially common in fast-paced work settings where stress runs high.

Dr. Gelo Militante, president of the Philippine Society of Periodontology, emphasized the importance of early detection of gum issues. “Gingivitis is mainly a gum issue, but once it progresses to periodontitis, it affects both the gums and the bone,” he explained. He urged early intervention to prevent more serious—and expensive—treatments like bone replacement.

“Gingivitis is mainly a gum issue, but once it progresses to periodontitis, it affects both the gums and the bone,” he explained. “While gum problems are easier and cheaper to treat, periodontitis requires more complex procedures, including bone replacement. And bone treatment doesn’t come cheap.”

Although aging naturally contributes to oral issues, Dr. Gelo pointed out that these problems are now affecting people of all ages, including the youth. He noted that the impact of oral health conditions can be even more debilitating than chronic illnesses like hypertension and diabetes, making it not just a personal health issue but a growing concern for society right now.

Dr. Imelda Mateo, pulmonologist and Medical Center Chief II at Amang Rodriguez Memorial Medical Center, spoke about the dangers of tobacco, particularly the 7,000 chemicals found in each cigarette. She clarified that it’s not nicotine alone, but prolonged exposure and addiction, that causes cancer and other diseases.

She also raised awareness about third-hand smoke — harmful chemical residues that linger on clothes, furniture, and walls — posing risks even after the smoke clears. As a healthier alternative, she suggested nicotine gum but warned that proper usage requires medical guidance.

Smokers are encouraged to explore healthier alternatives, not just for their well-being, but also for the safety of those around them. Dr. Mateo highlighted the dangers of third-hand smoking, a lesser-known concept where toxic cigarette residues linger on surfaces like furniture and clothing, also harming individuals who come to inhale the harmful residues.

As a safer option, she suggests trying nicotine gum as a nicotine substitute. It helps satisfy cravings without the harmful smoke. However, she reminded the public that while nicotine gum is a better alternative, it’s still important to consult a healthcare professional to ensure proper usage.

The discussion concluded with Dr. Vallesteros announcing that PhilHealth would soon roll out an oral health care package as part of its preventive health efforts. “Taking care of your oral health isn’t just a choice—it’s your right,” he emphasized.

Because finding jobs that don’t take a toll on your health, like those in the BPO industry, isn’t always easy, providing helpful information and advice for others in similar situations.