Cebu Pacific (CEB) welcomed members of its International Advisory Council (IAC) and teachers and officials from Singapore Management University (SMU) on Friday and were given an exclusive tour of its Aplus hangar at Ninoy Aquino International Airport (NAIA).

CEB demonstrated its sustainability activities, emphasizing efforts to lower carbon emissions and encourage ethical business practices. It was the only airline chosen for SMU’s two-day study visit in Manila.

With a particular emphasis on decarbonization, improving the traveler experience, and fortifying corporate governance, CEB officials provided insights into how the airline has effectively incorporated sustainability throughout its operations.

“Sustainability is not just a checkbox for us — it’s a commitment we take seriously. As the aviation industry evolves, we fully recognize the responsibility we bear — not only to our passengers but also to the communities and ecosystems affected by air travel. Therefore, our relentless focus on embedding ESG in all relevant aspects of our operations,” said Xander Lao, CEB president and chief commercial officer.

The airline stressed its work in flight operations, maintenance, responsible waste management, and the selection of aircraft and engines — important strategies that have elevated CEB to the top of the Philippine airline industry in terms of carbon efficiency.

It outperformed the global airline average of 90 grams of carbon dioxide per revenue passenger kilometer (RPK) in 2024, recording its lowest carbon emission intensity since 2019.

In addition to its environmental initiatives, CEB also highlighted its robust governance, cybersecurity, and risk management procedures, citing a 2024 record of zero data privacy breaches.

In order to promote a secure and welcoming environment, the airline has also bolstered its efforts to promote the well-being of its employees, such as mental health programs, ongoing training, and engagement activities.

Regarding passengers, CEB’s dedication to improving the customer experience led to a 2024 satisfaction score of +28, a significant increase from the previous year.

Receiving its highest environmental, social, and governance ratings from MSCI and S&P Global, the airline has gained international acclaim for its leadership and is now ranked among the best in the world for sustainability.