Converge, St. Luke’s transform patient care with fiber tech

Converge ICT Solutions Inc. and St. Luke’s Medical Center are about to flip the script on what it means to be a patient in the Philippines.

Forget waiting for hours on end or navigating complex hospital systems. With the new partnership between Converge and St. Luke’s, the two entities are fusing cutting-edge tech with world-class care to create a hospital experience that’s as smooth as it is innovative.

“True to our motto of taking leaps in innovation and pushing the boundaries of technology, Converge is thrilled to debut FTTR (Fiber to the Room) technology and Converge Content+ at St. Luke’s Medical Center, the Philippines’ leader in healthcare.

Patient-centered care

With St. Luke’s commitment to patient-centered care and our drive for exceptional digital experiences, this partnership will rewrite the rulebook for patient hospitality in the healthcare industry,” Converge CEO and Co-Founder Dennis Anthony Uy.

Uy noted that the collaboration is part of Converge’s tech portfolio expansion, notably through Content+, an internet-based TV solution designed for industries like hospitality.

The In-Room Digital Concierge at St. Luke’s is more than just a tech upgrade — it's a game-changer.

With FTTR technology and Converge’s digital innovations, the hospital is delivering a "smart" experience that gives patients total control over their care and comfort. This is not just a luxury; it’s a patient-first approach to healing.

Raising the bar

“At St. Luke’s, we’re always looking for new ways to raise the bar in patient care,” said Dr. Dennis Serrano, president and CEO of St. Luke’s.

“By introducing the In-Room Digital Concierge powered by Converge — an absolute first in Philippine hospitals — we’re completely transforming the patient experience. Now, patients can focus on their recovery, while enjoying a seamless, smart system that enhances every aspect of their hospital stay.”

FTTR is already live in over 400 rooms at St. Luke’s BGC branch, with another 400 rooms in Quezon City set to follow.

High-speed WiFi

High-speed WiFi in all common areas also ensures that patients stay connected wherever they go. The system will also be integrated into St. Luke’s Parañaque City as part of the expansion.

The digital smart box powered by Converge gives patients easy access to everything from eHealth records to entertainment.