The company said its physical payment network is complemented by a growing digital ecosystem that now serves more than 31 million users through e-wallet and fintech partners, including PalawanPay, PlataPay and GoTyme Bank.
Bayad also said it is exploring partnerships with more banks and financial institutions to further expand its payment network.
Payments for disconnected Meralco accounts made through Bayad Centers and partner channels follow the same processing timeline as those paid directly at Meralco branches, with reconnection typically completed within 24 hours or by the next business day, depending on Meralco’s standard processing cycle.
Any applicable reconnection fees will be reflected in the customer’s succeeding billing statement, the company added.