Whether it’s midnight in California or noon in Manila, one thing remains constant for Overseas Filipinos and their families: the need for reliable and secure remittance services. For many, sending hard-earned money home is not just a transaction—it’s tuition, groceries, and bills. And when they’re thousands of miles away, who can they count on for help?

For Remitly, one of the leading remittance companies in the United States, the answer lies in a trusted local partner: BDO Unibank, Inc. (BDO).

Thanks to BDO’s 24/7 customer assistance and robust banking network, Kabayans who send money to their BDO accounts via Remitly can rest assured that their needs will always come first.

A partnership built on trust and empathy

Remitly began in 2011 as a digital-first service, with the Philippines as its first market and BDO as one of its earliest partners. At a time when many still relied on traditional money transfer methods, ensuring safe and timely delivery of remittances was critical.

Over the years, the partnership has empowered Remitly users and their families to access BDO’s round-the-clock support, an extensive ATM network, and in-person help via branches and international offices—adding layers of convenience and security for both sender and receiver.

As Remitly expanded to over 170 countries and 5,100 corridors, its roots with BDO laid a strong foundation for growth, particularly in the Philippines.

“BDO is the best and largest bank in the Philippines. Their service is excellent and they know the industry inside out. Overseas Filipinos trust BDO to ensure the money they send home is going to be safe,” said Gene Nigro, Remitly Lead of Business Development in the Philippines, Vietnam, and Latin America.

Prioritizing security and compassion

For Genie T. Gloria, BDO Senior Vice President and Head of Remittance, the partnership goes beyond digital convenience.

“BDO and Remitly deliver exceptional service that truly cares for our Kabayans,” she said.

This shared mission of security and empathy continues to define the relationship between the two companies.

Beyond excellent customer service, Remitly offers flexible transfer options — from Express to Economy — as well as competitive forex rates and low fees, ensuring affordability for Overseas Filipinos.

“Both BDO and Remitly show empathy for our customers. There is that connection and it’s extremely important,” Nigro emphasized.

Whether it’s for a child’s school fees or household needs, the partnership between Remitly and BDO stands as a reliable bridge between Overseas Filipinos and their loved ones — reliable, secure, and always ready to help.