The Philippines’ leading bank, BDO, is making banking simpler and more accessible by offering flexible options to suit the diverse lifestyles of its clients. Whether you're visiting a branch, handling transactions online, or using self-service features, BDO ensures that banking is easy, secure, and convenient for everyone.

Actor and entrepreneur Alden Richards, a long-time loyal customer of BDO, has joined the bank as a brand ambassador, highlighting the brand’s versatility in serving clients through digital and in-branch options. In a new video, Richards demonstrates how customers can enjoy the best of both worlds: using BDO’s digital services when they want, and visiting a branch when they need personalized assistance.

"Sa BDO, I get the best of both worlds. I use digital when I want to or visit branches when I need to. They find ways to make my banking easy," Richards shared. He’s been with BDO for over 10 years, having opened an account at the bank’s Sta. Rosa branch, and has since become a strong advocate for its services.

Seamless digital and branch experience

BDO offers an array of self-service machines that enhance the banking experience. Customers can use Universal Teller Machines (UTM) for check deposits and passbook updates, bypassing traditional counter transactions. Additionally, BDO’s Service Assist Machine (SAM) simplifies the process by allowing customers to key in their transactions and wait for a call.

BDO has also implemented the Account Assist Kiosk, which enables clients to open an account with no paper forms, using their biometrics or debit card PIN to verify identity. Customers can also access loans and credit cards conveniently through the bank’s biometric system.

For those who prefer personalized service, BDO Connect is available at select branches, offering virtual meetings with expert product specialists who can guide clients on their financial needs.

BDO continues to offer banking that fits the fast-changing lifestyles of its customers. With options for digital services when you want them and personal services when you need them, BDO ensures that all clients, regardless of age or tech-savviness, can bank comfortably at their own pace.