Powering Iloilo's everyday lives: How MORE Power transformed Iloilo City’s communities

Five years ago, Iloilo City’s energy landscape was ready for transformation. Then came MORE Electric and Power Corporation (MORE Power) — a distribution utility that not only promised change but delivered it, powering Iloilo’s everyday lives in ways that have become deeply personal to the city’s residents.

From Dreams to Daily Realities
For thousands of Ilonggos, the journey to a brighter, more empowered life began the moment MORE Power switched on its first meters. Take the story of Ate Jovelyn, who owns the mini grocery in Brgy Ticud, Lapaz. Before MORE Power, applying for an electric connection was a daunting, time-consuming process.

Today, thanks to streamlined application procedures and proactive customer assistance, this mini grocery can serve the residents every day, keeping the business thriving and their livelihood secure.

Customer service that listens and acts
MORE Power’s commitment goes beyond wires and meters. Its accessible customer service platforms — whether through hotline, social media, or the user-friendly mobile app — have become lifelines for residents.

When Aling Anita’s neighborhood experienced a sudden outage, she simply sent a message through the MORE Power app. Within minutes, she received a response, and within hours, power was restored. This level of responsiveness has turned ordinary consumers into loyal advocates, confident that their concerns are heard and addressed.

Convenience at every touchpoint
Paying electric bills used to mean long lines and lost hours. MORE Power transformed this experience by introducing multiple payment options — from online banking and e-wallets to convenient payment centers scattered across the city.

For busy mom Eunice, who runs a store, this means more time with her children and less stress over missed due dates. The convenience of managing accounts through the mobile app has empowered Ilonggos to take control of their energy needs anytime, anywhere.

Bill Deposit Refund: Rewarding consistent customers
MORE Power honors loyal customers through the Bill Deposit Refund program. Under the Magna Carta, residential customers with 36 months of on-time payments can claim back their bill deposits.

This refund reflects MORE Power’s commitment to fair service and rewards Ilonggos for their reliability, with many already benefiting from this program.

Stable, affordable power for all
Behind every lit home and bustling business is MORE Power’s promise of a stable and affordable supply. A powerful example is Barangay Ticud in Lapaz, Iloilo City — one of the communities that only gained reliable electricity when MORE Power took over operations.

Through the company’s dedicated investments in modern infrastructure and advanced technology, residents now experience consistent electricity service while enjoying competitive rates.

This reliable power supply has transformed daily life, enabling residents to pursue education, livelihood, and community activities with renewed confidence and opportunity.

Empowering communities, one connection at a time
MORE Power’s impact is felt not just in homes, but in the heartbeat of Iloilo’s communities. From supporting local events to launching grassroots initiatives, the company has become a partner in progress, empowering residents to dream bigger and live better.

MORE Did It in 5, And There’s MORE to Come
As Tribune celebrates its 25th year of “Maximum Overdrive,” MORE Power marks five years of transformative service in Iloilo City. The journey is far from over.

With a commitment to innovation, customer care, and community empowerment, MORE Power is poised to deliver even MORE in the next five years — lighting up lives and powering Iloilo’s future, every single day.

Experience the difference. Experience MORE Power — powering Iloilo’s everyday lives, today and for the years to come.