Manila clinches UN e-Government Award

Manila clinches UN e-Government Award | Daily Tribune

The Philippines was fortunate to be among the 12 countries out of 193 to receive the UN E-Government Award, citing the nation’s remarkable progress in digital governance from 2022 to 2024.

On 25 June, the UN E-Government Award was conferred to the Philippines by the United Nations Department of Economic and Social Affairs (UN DESA) during a special segment of the 2025 UN Public Service Forum, held in Samarkand, Uzbekistan.

The award recognizes countries that have made significant advancements in the UN E-Government Development Index (EGDI) and the Online Service Index (OSI) — two global benchmarks for measuring government digital performance.

The UN DESA commended the Philippines for its significant progress in digital government. Specifically, the country improved its classification from “High” to “Very High” in the E-Government Development Index (EGDI), rose more than 15 places in the EGDI global ranking, and also moved from “High” to “Very High” in the Online Service Index (OSI) after achieving an increase of over 15 percent between 2022 and 2024.

Sustained digitalization bid

Department of Information and Communications Technology (DICT) Undersecretary for E-Government David Almirol Jr. said that the milestones reflect the government’s sustained efforts to digitalize public services and make them more accessible, secure, and citizen-centric.

“This global recognition by the UN validates the Philippines’ digital transformation roadmap under President Ferdinand R. Marcos Jr., aligning with his vision to make government services more efficient, inclusive and future-ready,” Almirol stressed.

The recognition follows the successful rollout of several major digital platforms by the Department of Information and Communications Technology, including the eGov PH Super App, which now has over 13 million users and offers 47 integrated service modules with over 150 million transactions.

The eGovDX platform has facilitated over 500 million transactions connected to more than 1,000 national and local government agency systems through its eNGA and eLGU platforms.

Twenty-one out of 25 eGovernment platforms have been deployed and integrated, such as eGovAI, eGovPay, eReport, eGovDocs, eSignature, eResume and eTravel.

Additionally, the Digital National ID empowers its eKYC features, and over 87 million digital national IDs have been generated out of 93 million registrants.

Supporting the service ecosystem is a robust digital infrastructure, developed through the eGovCloud project, which optimizes four multi-cloud services and hosts more than 3,000 government system servers.

The UN Digital Government Award coincided with UN Public Service Day and represents a significant achievement for the country as it advances its digital governance reforms and pursues the Sustainable Development Goals.

The Philippines also clinched two major accolades recently at the prestigious 2025 GovMedia Awards in Singapore, with the eGovPH Super App being hailed as the E-Governance Project of the Year, and the eGovDX Platform winning the Digital Transformation of the Year.