Starbucks is making a significant policy change, ending its nearly seven-year open-door policy. The coffee giant now requires customers to make a purchase to remain inside its stores.

The updated code of conduct, released on Monday, prioritizes its cafes, patios, and restrooms for paying customers, aligning with practices commonly enforced by other retailers.

"We want everyone to feel welcome and comfortable in our stores," said Starbucks spokesperson Jaci Anderson. "By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone."

The question of bathroom access has long been a sensitive issue for Starbucks, particularly since the 2018 Philadelphia incident in which two Black men were denied restroom access and subsequently arrested after sitting in the store without purchasing anything. The controversy trigerred public outrage, leading Starbucks to adopt an open-door restroom policy at the time, emphasizing inclusivity and accessibility.

However, in 2022, former Starbucks chairman Howard Schultz indicated that the policy might need to change due to safety concerns. This sentiment has now been realized with the newly implemented rules.

The updated code also prohibits discrimination, harassment, outside alcohol consumption, smoking, vaping, drug use, and panhandling. Violators may be asked to leave, and law enforcement could be called if necessary.

To ensure smooth enforcement, Starbucks announced employee training on implementing the new policy effectively.