The Bureau of Immigration has opened a one-stop shop at the Ninoy Aquino International Airport Terminal 3 to address issues faced by outbound foreign nationals.

BI Commissioner Norman Tansingco said the OSS will only cater to foreigners to process their extension or exit clearances, processes that had been the subject of numerous complaints in the past.

"This (OSS) is one way to bring service to the people so there are no more excuses for foreigners not to comply with regulations," Tansingco said.

BI spokesperson Dana Sandoval said BI plans to expand the services offered at the OSS to other airports in the country, as needed.

Sandoval reminded all travelers during "Undas" to make sure that their documents are updated and that their visas are properly extended.

"If not, our offices nationwide numbering 60 can cater to your needs along with our one-stop-shop," she said.

Tansingco ordered all immigration officers to make themselves available during Undas to serve inbound and outbound passengers.

The BI chief said that while the volume of air passengers has not reached the pre-pandemic level, there has been a noticeable increase in arrivals with the easing of restrictions.

BI has received a directive from President Ferdinand Marcos Jr. to ensure all of its personnel provide fast, efficient and reliable services.

It said it will also open its doors to foreigners at Robinson's Place, Manila.

Tansingco explained that under the Alien Registration Act of 1950, foreigners holding BI-issued immigrant and non-immigrant visas are required to report in person to the bureau within the first 60 days of every calendar year.

"This means that those who are living, working, and studying here are required to present themselves for the annual reporting," clarified Tansingco.

"Those who would fail to file their AR may be meted sanctions such as payment of fines and penalties and even deportation," Tansingco added.