
AI call centers
This is not a call to stop AI. That door is already open, and the future is already dialing in.
· 3 MIN READ
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This is not a call to stop AI. That door is already open, and the future is already dialing in.
· 3 MIN READ

Collegiality ensures that no single individual wields unchecked authority.
· 2 MIN READ

Mayor Abby Binay may have left Makati City Hall, but she leaves behind a city transformed: more inclusive, more efficient, and more resilient. The Makatizens…
· 3 MIN READ

LinkedIn is set to lay off 281 employees across California, according to a Worker Adjustment and Retraining Notification (WARN) filing submitted to officials.…
· 1 MIN READ

Saudi authorities are preparing to welcome more than a million hajj pilgrims this year amid punishing summer heat in Mecca. To address this, they are using…
· 2 MIN READ

The head of the Maharlika Investment Corporation, Rafael Jose Consing Jr., has joined the wave of “unqualified courtesy resignations” submitted by officials…
· 1 MIN READ

For us, the main point of Marcos’ memo is his tacit acknowledgement of a growing sense of collective self-despair regarding his administration’s performance.
· 3 MIN READ

The President’s words alone, stated viz: “We’re in a flux,” best capture what every Filipino feels or thinks to be a bureaucratic void in FM Jr.’s brand of…
· 3 MIN READ

Traditional cybersecurity systems are no longer sufficient to combat today’s increasingly sophisticated cyber threats, according to Gogolook Philippines…
· 2 MIN READ

For consistently replenishing government coffers with billions in dividends, the Philippine Ports Authority has retained its position among the top five…
· 2 MIN READ

Meralco PowerGen Corp. (MGen), the power generation arm of Manila Electric Co., is open to tapping artificial intelligence (AI) to optimize the future…
· 2 MIN READ

What we used to call “sci-fi” is now becoming a reality. I saw a video of a man playing ping-pong with a robot. Assuming it was not a video trick, the robot…
· 3 MIN READ

AI has supported customer service by helping prioritize urgent requests and speed up issue resolution, while maintaining a people-first approach.
· 1 MIN READ

SM Megamall just became ground zero for Filipino gamers.
· 3 MIN READ

If Iron Man had a tech lair in the tropics, it might just look like Accenture’s brand-new Client Experience Center (CEC) in Manila.
· 1 MIN READ

The cure for a post-election hangover isn't just to complain but to commit to staying engaged.
· 2 MIN READ

Elon Musk’s xAI chatbot inserted unsolicited, racially charged commentary in unrelated answers—raising fears of human bias in AI behavior.
· 2 MIN READ

Social enterprise group dedicated to supporting Filipino sari-sari store owners, Hapinoy, has been chosen to get a share of the $27 million provided by…
· 2 MIN READ

