Updated policy reforms to make telco infra efficient — Globe
‘The industry heavily relies on investments and capital expenditures to deliver services to the country.’
One of the country’s notable telecommunications players, Globe, emphasized the need to advance practical policy reforms that enable more efficient telecommunications infrastructure development, resulting in more reliable internet services for all Filipinos.
In a statement, Globe Telecom stressed that it called for long-overdue action on structural cost and operational barriers to make digital services more affordable and accessible to a broader segment of the population.
The company framed connectivity as the country’s fifth utility, at par with water, electricity, sanitation, and transport, noting its direct influence on work, learning, livelihood, and participation in the digital economy.
Speaking at the Department of Information and Communications Technology-led PH Telecom Summit 2026, Globe president and CEO Carl Cruz emphasized, “Filipinos deserve more than access; they deserve quality. That means policy must shift to enable inclusive, long-term strategic investments supporting the country’s digital connectivity roadmap. Connectivity shouldn’t be a luxury. It’s the backbone of how people work, learn, and live today.”
“The industry heavily relies on investments and capital expenditures to deliver services to the country. To move forward, government and industry must collaborate so that investments are protected, and the industry gains translate to real benefit to customers in terms of universal access, reliable and consistent service that’s affordable to many,” Cruz added.
The telco company said it is driving digital inclusion by transforming neighborhood businesses such as sari-sari stores, auto repair shops, and small logistics providers into active digital touchpoints.
These microenterprises are now positioned to offer basic connectivity and digital services within their communities, helping close access gaps while creating new livelihood opportunities, Globe statement said.
“The shift is made possible through a well-organized national distribution system that involves larger SME partners, sub-dealers, and community-level agents. By embedding small businesses into this supply chain, Globe is building a scalable model that supports both digital adoption and local economic resilience, especially in areas where formal infrastructure and digital access remain limited,” the statement further read.