ATPI eyes AI and crew management upgrades

ATPI Philippines is planning to expand investments in technology, data analytics, and end-to-end crew change solutions as it seeks to strengthen its position in the corporate travel management space.

In a statement Tuesday, the company said these planned investments, which follow its recognition as Specialty Travel Agency of the Year: Marine Industry, will leverage artificial intelligence, sector specialization, and enhanced crew change capabilities to streamline client operations and deliver long-term value for shipowners, operators, and seafarers.

“This award reflects ATPI Philippines’ long-standing reputation as a trusted partner to the shipping industry, blending global capability with local expertise and one that acts as a strategic extension of maritime operations,” ATPI Philippines Managing Director Yvette Araullo said.

“We continue to invest through enhanced data visibility, flexible travel solutions, strengthened partnerships, and marine infrastructure while relying on advanced technology and highly skilled Filipino maritime specialists to ensure seamless global support across every time zone,” she added.

ATPI Philippines, with over three decades of experience, supports a seafarer workforce from its 24/7 World Support Centre in Makati. Its proprietary technology includes the Traveler Tracking System, CrewHub, and CrewLink, which enable end-to-end crew movement management.

The company reports a 98 percent marine client retention rate, up to 20 percent year-on-year savings, smarter crew rotations, and faster workflows.

By analyzing client booking patterns and combining preferential marine fares with evidence-based practices, ATPI said it enables shipping companies to achieve a 17 percent annual cost reduction.

Strategic adjustments in crew off-signing from the Americas to Asia have further increased Asian off-signers by 8 percent year-on-year from January to September, enhancing both cost savings and operational efficiency.

Following its acquisition by Direct Travel in September, ATPI Philippines now taps into global resources and technology infrastructure across a combined travel volume exceeding 6 billion.