Nathaniel “Nate” Clarke, co-founder and CEO of GoTyme Bank, said during a bank event named “A Beautiful Thanksgiving” at Bocca Restaurant, Bridgetown, Quezon City, on Wednesday.
He said there’s still more to be done by the bank, which is a joint venture among multi-country digital bank Tyme and entities under the Gokongwei Group amid its success, onboarding eight million customers and raking up P40 billion in deposits since its establishment in the country in October 2022.
“I think we are ending up with more than three million customers this year and deposits of more than P40 billion. Next year, hopefully even faster, so more than three million next year. So, roughly, we would end at least between 11 and 12 million (customers) next year, and we need to keep pushing on,” said Clarke in an interview.
Aside from improving the number of customers, Clarke said what is also similarly important is “how deep the transaction is with transactions, lending and payments.”
GoTyme is currently the top digital and physical bank in terms of Instapay transaction volume; the number two debit Visa card in terms of payment volume; and was included in TIME Magazine’s 100 Most Influential Companies for 2025.
Availability in SM retail stores
Aside from Robinsons Supermarket, GoTyme has also earlier announced its penetration in SM Stores, particularly supermarkets and groceries.
“We are in over 80 malls today, we are already everywhere. So, every SM Department Store now has a GoTyme kiosk, and there are extra kiosks in huge SM branches, like the Mall of Asia. So far, the partnership has been very strong,” he said.
He said the bank’s current challenge is just to keep up the pace they have set so far.
“So now, you know, obviously, other folks are seeing that, and everyone, I think, as an industry, is investing more in their digital products and services. But I think for us, the challenge is to keep focused, not get distracted, and keep on pushing,” he said.
Reap profits in 2027
In terms of profitability, Clarke sees GoTyme Bank will reap profits in 2027.
“For us, we want to grab market share, and we need to make sure that those customers are profitable. Onboarding 300,000 customers a month, we are spending a lot to onboard. depositors. But I would say the 2027 timeline would be where we turn more to a focus on profitability,” according to Clarke.
Earlier this month, GoTyme Bank announced its collaboration with Robinsons Retail, SM Retail, Foodpanda, PayMongo and TikTok Shop, as it continues to expand access to inclusive and human-centric financial services.
