Grab Philippines and MOVE IT have initiated a comprehensive disaster relief and community support program in response to the widespread devastation caused by the intensified southwest monsoon, which has displaced thousands and disrupted livelihoods across several Luzon regions.

The initiative encompasses both immediate aid and longer-term recovery support for Grab's ecosystem of drivers, delivery partners, merchants and consumers. It is being rolled out in close coordination with local government units and national agencies.

"Our hearts go out to the communities hardest hit by this week’s inclement weather," said Grab Philippines managing director Ronald Roda. "At Grab, we believe our role as a platform goes beyond connecting services — it means showing up when it matters most."

"We are fully mobilized to support our partners and the broader public in this time of need. Through targeted financial assistance, medical support, and relief coordination, we aim to help affected Filipinos recover safely and swiftly," he added.

As part of their immediate response, Grab and MOVE IT have reactivated their GrabCare and MOVE IT Malasakit programs to extend financial and welfare support to affected driver and rider partners.

This assistance includes a one-time financial grant, calamity assistance, provided to eligible partners whose vehicles, whether cars or motorcycles, have been damaged as a direct result of the typhoon and severe flooding.

In partnership with Cocolife, Grab is also covering emergency room and hospitalization expenses for typhoon-related incidents at accredited hospitals. Additionally, a temporary moratorium on microloan repayments is being offered to qualified drivers operating in Metro Manila, Baguio and Pampanga, providing immediate financial relief in heavily affected urban areas.

Grab’s Emergency Response Unit (ERU), an in-house rapid-response team trained for on-ground crisis support, remains on heightened alert, working closely with emergency services to respond to incidents involving Grab partners or passengers during the typhoon’s aftermath.

It has also begun preparations for the second phase of its disaster response, which includes coordination with various local government units for upcoming relief operations and clean-up drives. The company is continuing to monitor on-ground conditions to adapt its response and recovery programs based on emerging needs.

Furthermore, Grab Philippines has reactivated its GrabBayanihan program, a GrabRewards redemption initiative that allows users to convert their points into donation vouchers supporting McDonald’s Kindness Kitchen and World Vision.

Vouchers valued at P20, P50 and P100 may now be redeemed for as low as 60, 150 and 300 GrabRewards Points, respectively. Through this initiative, Grab aims to help scale food relief and community support programs of its partner organizations for families in need of assistance.

Grab’s disaster relief mobilization is part of its broader commitment to national resilience and inclusive progress, particularly for platform workers, small businesses and underserved communities. The company remains engaged with public sector partners and community organizations to explore further ways in which the platform can support sustainable recovery, economic stability and public welfare following natural disasters.

"We see ourselves not just as a technology provider, but as a partner to the nation — one that responds, supports, and stands alongside Filipinos in times of great need," Roda said.