PAL taps AI for customer services
The Lucio Tan-led air carrier is aiming at beefing up its services to customers, who are the lifeline of the company.
Under PAL president and chief operating officer Stanley K. Ng, the country's flag-carrier will be prioritizing customer services. ‘We're excited about our customer relationship management system which will store customers' data that will be made to tailor fit to their needs and, in turn, help the airline to respond to passengers' issues quickly and effectively.’ | Daily Tribune file photo
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