AirAsia has extended its support to MYAirline's affected passengers in response to the 12 October announcement of the suspension of airline operations.

The airline has announcing a special offer of a 50-percent discount on base fares exclusively to MYAirline passengers. Effective immediately, the special offer is applicable to all MYAirline passengers with confirmed flight bookings to and from Kuala Lumpur, Langkawi, Penang, Tawau, Kota Bharu, Kuching, Kota Kinabalu, Kota Kinabalu-Tawau, Don Mueng-Bangkok and Suvarnabhumi-Bangkok from today until 30 November 2023.

To redeem this offer, all affected passengers can present their confirmed MYAirline flight bookings at AirAsia Sales Counters at KL Sentral in Kuala Lumpur, Kuala Lumpur International Airport (Terminal 2) in Sepang, Langkawi International Airport, Penang International Airport, Sultan Ismail Petra Airport (Kota Bharu), Kuching International Airport, Tawau Airport, Kota Kinabalu International Airport, Don Mueng International Airport and Suvarnabhumi Airport in Bangkok.

AirAsia Aviation Group Limited Group CEO Bo Lingam said AirAsia understand the stress and disruption this situation has caused and hopes 50-percent discount will assist affected passengers in making new travel arrangements.