Quezon City Mayor Joy Belmonte has ordered the City Treasurer’s Office to simplify the process of payment of business and real property taxes in anticipation of the influx of taxpayers in January 2020.
The mayor said every January, City Hall is filled with taxpayers who are dutifully settling their taxes. For the coming year, they expect around 75,000 to 80,000 taxpayers, thus, the city government wanted to ensure that everyone can be accommodated with fast and efficient service.
From 2 January, the City Treasurer’s Office is prepared to accommodate clients from 8 a.m. to 5 p.m. or until all clients are finished, from Monday to Friday, in addition to services during weekends.
From six steps, the City Treasurer’s Office has reduced the process to four steps: filling up forms, evaluation and assessment, signature of the city treasurer, and lastly, payment. Overall, the estimated maximum processing time will be 30 minutes.
In addition, clients with seven or more transactions can proceed directly to the City Treasurer’s Office located at the second floor of the Annex building of City Hall.
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Senior citizens, persons with disabilities and pregnant women will also be given their own lines and comfortable waiting areas. Car flow and foot traffic are also being planned within the City Hall compound. Tents and seats are also installed around the City Treasurer’s office.
The mayor also encourages the public to visit branches of the City Treasurer’s Office in Cubao, Galas, La Loma, Novaliches, Talipapa and the recently opened QC Business Centers in SM North, Ali Mall and Robinsons Novaliches.
Also set to open are business centers in Fairview Terraces, Fishermall and Robinsons Magnolia.
“We are bringing our city hall system closer to our people through our business centers. Instead of traveling to city hall, our citizens can also do their transactions and payments in these centers,” Belmonte added.