SM Supermalls, in partnership with the Caloocan city government and several national agencies, inaugurated a new Government Service Express (GSE) hub at SM City Caloocan last 25 March.
The facility is designed as a one-stop shop to make essential public services more accessible to the local community. It marks the 18th GSE location within the SM Supermalls network nationwide.
Chris Martin D. Coquia, SM regional operations head, led the opening ceremony alongside representatives from the Caloocan local government and participating agencies, including the Philippine National Police, Professional Regulation Commission, PhilHealth, Social Security System and Pag-IBIG Fund.
The hub allows residents to complete various government transactions within the mall environment. Officials said the center aims to assist jobseekers with employment requirements, parents processing family documents, and entrepreneurs navigating regulatory services.
SM Supermalls representatives said the initiative is part of a broader effort to transform retail spaces into community hubs that provide essential public services alongside traditional shopping.
The GSE center is now fully operational during regular mall hours, providing a centralized location for citizens to access efficient public service.