Interior and Local Government Secretary Jonvic Remulla urged the public to actively support transparency and accountability in the fire service by reporting irregular practices through the Unified 911 hotline.
Remulla said public participation is key to strengthening integrity in fire safety inspections and protecting business owners from undue pressure.
“Kung meron mang (nangingikil), please call our hotline, call 911,” Remulla said, underscoring the government’s openness to citizen involvement in governance.
To reinforce this commitment, the Department of the Interior and Local Government, in coordination with the Bureau of Fire Protection, has implemented the mandatory use of body-worn cameras during fire safety inspections to ensure strict compliance with standard operating procedures.
Under the policy, establishment owners are empowered to expect inspectors to wear body cameras during inspections, which are intended to promote transparency and accountability.
With the rollout of the cameras, inspection findings, whether compliant or with noted violations, are communicated in real time and fully documented. Remulla said the system minimizes delays, strengthens trust, and promotes fairness for both inspectors and business owners.
The reforms have already produced positive results, with Remulla noting that there have been zero complaints reported in recent days.
“For the first time in history, wala nang harassment para sa mga may-ari ng negosyo,” he said.
Remulla also highlighted the role of technology in curbing corruption within the fire service.
“From ten complaints a day to zero. We’re very happy that we used technology against corruption and it’s working,” he said.
The DILG said it remains confident that the reforms will help foster a culture of accountability, professionalism, and public trust within the fire service.