[FILES] Live Nation corporate offices are viewed on 23 May 2024 in Hollywood, California. The Department of Justice has filed a federal lawsuit that accuses Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry to the detriment of concertgoers and artists alike. The lawsuit seeks to structure how the company operates and includes breaking apart the two entities.  Mario Tama/ Getty Images via AFP
BUSINESS

Fans accuse Ticketmaster of inflating concert ticket prices

Anna Price

Hundreds of fans of Taylor Swift, Beyoncé, and other artists have filed a new lawsuit against Ticketmaster and its parent company, Live Nation, alleging price gouging and monopolistic practices. The suit, filed in California state court, accuses the companies of conspiring with third parties to artificially inflate ticket prices for concerts.  

The complaint builds on a federal antitrust case brought by Swift fans in December 2022, which stemmed from a ticket sale debacle for the singer’s Eras Tour. Fans reported queuing for hours for tickets that later appeared on Ticketmaster’s resale marketplace at significantly higher prices. Live Nation at the time attributed the issues to "historically unprecedented demand."  

In the latest case, plaintiffs claim the companies engaged in behavior that violates the Racketeer Influenced and Corrupt Organizations (RICO) Act, a law initially designed to combat organized crime. They allege that Ticketmaster and Live Nation collude with venues and other organizations to dominate the ticketing market and overcharge consumers.  

Jennifer Kinder, a lawyer representing the plaintiffs, told “Wired”, “These businesses monopolize the market so individual consumers don’t have a fair chance at a fairly priced ticket.”  

Ticketmaster and Live Nation have faced increased scrutiny, including a federal lawsuit filed by the U.S. Department of Justice earlier this year seeking to break up the companies for alleged antitrust violations. Ticketmaster has consistently denied these allegations, arguing that service fees largely go to venues and competition has eroded its market share.  

The ongoing legal battles underscore growing frustrations among fans who hope to see greater accountability in the ticketing industry.