The longstanding issue of “missing” and underused overseas Filipino worker (OFW) shelters in Taiwan is finally being addressed, thanks to the renewed dialogue between advocates and government agencies focused on migrant welfare.

The controversy flared earlier this month after reports emerged about so-called “ghost shelters” in Taipei — facilities that were supposedly set up to aid distressed OFWs but were reportedly underutilized.

The reports sparked calls from government agencies, civil society groups, and community leaders for more transparency and better services for Filipino workers abroad.

Father Joy Tajonera, a well-known OFW advocate and coordinator of migrant support programs in Taiwan, thanked DAILY TRIBUNE for highlighting the issue, noting that communication gaps had left many OFWs unaware of available support.

“Thank you for raising this issue. Communication and dialogue are important. This is not just one boat — this is one boat that everybody should work on,” Tajonera said.

He emphasized the need for unity among government agencies, NGOs, and community groups, urging them to collaborate rather than compete with one another.

“We are not in competition with one another. I think we should work together,” he said.

Department of Migrant Workers (DMW) Secretary Hans Cacdac personally reached out to Father Tajonera, assuring him that the department is committed to addressing operational issues with shelters and strengthening partnerships with NGOs.

Tajonera has already held several meetings with DMW representatives, including recent visits to Taichung, and has scheduled further discussions to ensure tangible improvements in coordination and transparency.

These efforts mark a turning point toward more responsive support for OFWs in Taiwan, making sure shelters, hotlines, and offices such as Manila Economic and Cultural Office, Migrant Workers Office and Philippine Overseas Labor Office are accessible and effectively serve those in need.

With the Filipino migrant workforce in Taiwan being substantial, these steps aim to provide safer channels for assistance and strengthen the overall support system for OFWs facing challenges abroad.