Future of urban tech

In the sweltering plains of Tarlac, a city rises — glassy, geometric, and eerily silent. Roads are paved but empty. Fiber-optic cables run under green walkways that few walk. Surveillance poles stand vigilant over intersections without traffic.

This is New Clark City: the country’s flagship smart city project, designed to dazzle with data dashboards and eco-tech zoning, but still struggling to fill its promise with people.

Fifteen hundred kilometers south, in Iloilo, a different story unfolds. There, city engineers aren’t waiting for architectural utopia — they’re installing IoT-based traffic management systems, syncing street lights with real-time vehicle flow, and piloting flood sensors in vulnerable barangays.

The system isn’t perfect. But it works. It works because it’s being used.

The contrast is not accidental. It is the quiet struggle now facing dozens of Philippine local governments: the seduction of “smart city” branding versus the day-to-day reality of broken pumps, underfunded schools, and traffic schemes drawn with permanent markers on Manila paper.

Technology has finally arrived at City Hall — but the question is whether it’s arriving for show, or for service.

Over the past five years, smart city grants, PPPs, and foreign aid have poured into LGUs under the promise of modernization. We’ve seen announcements of 5G-enabled business parks, AI-powered crime prediction platforms, digital twin simulations for flood control, and blockchain-based property records.

You’ll find impressive decks in planning offices, digital kiosks in lobbies, and drone footage on Facebook pages touting “Tomorrow, Today.”

And yet, many of these initiatives stall — either because of vendor lock-in, lack of local tech skills, or, more often, politics. Mayors change. Budgets shift. The pilot is never scaled. The screens go dark.

It’s not that the vision is flawed. The need is real. Our cities are under siege: from climate, congestion, informality, and outdated infrastructure. But smart cities cannot just be proof-of-concept playgrounds built to impress investors or win international awards.

They must be designed for Filipinos who ride the jeep, who live in flood-prone alleyways, who wait three hours in line at a city hall with only one working printer.

The good news is, some are getting it right.

In Baguio, digital parking systems linked to tourism flow are being tested for scalability.

In Valenzuela, automation has been introduced to their citizen feedback and permit tracking systems — simple, scalable, human. The “Smarter Cebu” consortium is pushing a data-sharing protocol among municipalities to track waste, energy, and traffic at the regional level.

The pattern is clear: smart towns are not built from masterplans. They grow from solving small, gritty problems with repeatable tech. They involve community. They train their staff. They spend on maintenance, not just launch parties.

And they resist the urge to build for the photo op.

The Department of Information and Communications Technology (DICT) and DILG have a role to play here — not just as enablers, but as watchdogs.

We need national standards for interoperability, ethics, procurement, and data governance. We need performance audits, not just ribbon cuttings. And we need to listen less to vendors and more to vendors after five years, when we can ask what’s still running.

As technology is only as smart as the society it serves, a ghost city with fast internet is still a ghost city.