UnionBank: Institutional banking empowering Phl enterprises

UnionBank recently reinforced its role as a trusted partner to industry leaders with a landmark event highlighting its Institutional Banking proposition at Shangri-La The Fort in Taguig City.

Over 400 attendees, including executives from top corporations and future-focused enterprises, gathered for an evening of thought leadership, collaboration, and forward-looking aspirations.

NextGen advantage

Anchored on the theme “The NextGen Advantage,” the gathering spotlighted how institutions can navigate shifting economic landscapes, rising stakeholder demands, and the accelerating impact of AI and digitalization.

The event underscored UnionBank’s strengthened focus on institutional clients, forging a new kind of partnership grounded in shared vision, agility, and the co-creation of transformative solutions.

“What organizations need now is a partner who understands their ambitions and is equipped to help them grow with purpose and confidence,” said UnionBank president and CEO Ana Aboitiz Delgado.

Empowering institutions

“UnionBank is ready to meet that need. With the combined strength of our scale, expertise and digital-first approach, we aim to empower your institutions not just to keep up, but to lead. From harnessing data-driven insights to enhancing client experiences across every touchpoint, we are committed to helping you thrive in a rapidly changing world,” she stressed.

The event’s panel discussion brought together industry experts, technology partners and UnionBank client leaders, who shared their success stories on how digital innovation transformed their operations and unlocked new opportunities for growth and profitability.

Insights from FoodPanda Philippines CFO Mr. “Lhecks” de Castro Jr., Supreme Court Spokesperson Atty. Camille Ting, Supreme Court MIS Attorney Atty. CJ Romano, and Microsoft CTO Mr. Lope Doromal Jr. (c/o ATRAM) showcased real-world examples of innovation in action.

Joined by UnionBank Treasury Consultant Mr. Jun Trinidad and Deputy Transaction Banking head Ms. Erika Dizon-Go, the discussion highlighted how organizations can make themselves future-ready and create value across all levels through the strategic use of technology.

“Our clients need a strategic partner who not only understands their industry but anticipates change and actively helps shape the future,” said Mimi Concha, head of UnionBank Institutional Banking. “That’s exactly what we’re here to do.”

Remaining deeply human

Concha emphasized that while technology plays a crucial role, the foundation remains deeply human. “At UnionBank, putting the customer at the heart of everything we do has always been our guiding principle — and Institutional Banking is no exception,” she added.

“We’re here to listen, collaborate, and deliver future-ready, context-aware solutions that empower our partners to thrive in an increasingly dynamic environment,” Concha said.

With deep expertise across key industries, UnionBank brings together its best-in-class relationship management, digital platforms, and an innovation-driven mindset to serve the unique needs of large and complex organizations.

Through the years, UnionBank’s laser-sharp focus on exceptional service has been recognized with several awards, including Outstanding Digital CX — Payments and Collection Services (UPay), Best Customer Experience via Mobile and Internet Banking (The Portal), Digital Transformation of the Year — Philippines (ePaycard Digital Account Opening), and a Branch Innovation of the Year for The Portal’s enhanced branch experience.