MMDA: No-contact violators to get instant SMS, email notifications

The Metropolitan Manila Development Authority (MMDA) on Monday announced that motorists caught violating traffic rules under the No Contact Apprehension Policy (NCAP) will now receive real-time notifications via text and email.

MMDA Chair Romando “Don” Artes formally launched the MayHuliKa WebApp SMS/email notification system, which aims to improve transparency and ensure timely dissemination of traffic violation notices.

Artes said that with the new system, motorists will be immediately informed of their traffic violations, thereby promoting accountability and giving them ample time to respond or contest the apprehension.

The MMDA chair also clarified that legitimate MMDA notifications will never include clickable links to payment portals.

“If you ever receive a text about a violation, there will NEVER be a link that directs you to pay the fine,” Artes emphasized, warning the public against phishing scams and fraudulent messages.

He stressed that payments for NCAP violations must only be made through official channels, such as authorized banks and MMDA payment centers.

Artes explained that the notification system is part of a broader push to enhance NCAP implementation through better communication strategies and data accuracy.

“We’ve been thinking of ways to improve the implementation of NCAP, particularly through text notifications,” Artes said. “Among the new strategies being discussed is how to enhance our communication approach. It’s about finding the most effective method to ensure smoother enforcement of NCAP.”

Artes also said improvements must extend to frontline workers.

“We also need to focus on our field personnel,” he said.

To address issues with data reliability, the MMDA is exploring the deployment of additional resources to fill gaps in coverage.

Artes said that in areas where data appears incomplete, the agency needs additional resources — whether through live camera feeds or manual verification by operators — to ensure accuracy and proper mirroring of data.

The MayHuliKa WebApp system will undergo continuous improvement based on user feedback and operational results.