PEZA maintains ISO certification

Following an audit last 28 November 28 to 1 December 2023, the Philippine Economic Zone Authority on Wednesday announced that it maintained its ISO certification following a successful re-certification audit under the ISO 9001:2015 standard conducted by TUV Nord.

"Ease of doing business is one of the factors being looked at by global companies before investing in a certain country. That is why we continue to strengthen our initiatives to enhance processes and the overall ease of doing business, particularly in the ecozones to provide the best services to our partners and stakeholders," PEZA Director General Tereso Panga said.

Before this, PEZA's 3-year certification to ISO 9001:2000 was first awarded on 9 December 2008 and was upgraded to ISO 9001:2008 with an extension of scope to include all processes and additional sites clustered into supervising offices on 01 March 2010. Since 2018, PEZA has maintained its ISO 9001:2015 certification.

"PEZA is among the few agencies in government that has maintained its QMS certification for all processes covering all its offices nationwide for the past 15 years and counting," Panga stated.

PEZA has instituted organization-wide programs to become more responsive, effective, efficient, competitive, and innovative in upholding its commitments. As part of its ongoing efforts, PEZA is implementing a Quality Management System for all PEZA processes in all its sites to ensure the delivery of timely and efficient services to its clients and to help fulfill PEZA's corporate vision and mission.

To complement the agency's continual improvement, PEZA under the helm of Director General Panga likewise embarked on various automation and digitalization measures to enhance the business ecosystem for ecozone investors and other stakeholders.

"PEZA will remain committed to the paradigm of ease of doing business, which has been our mantra and core value since day 1 and has been recognized throughout the world. We will continue to enhance the ease of doing business in the country and provide the best ecosystem fit for our efficiency-seeking locators," added the PEZA chief.

The ISO 9001 is an international standard that specifies requirements for a QMS. Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.