One platform delivers limitless human connection

Zoom unveiled a new platform innovation underpinned by potent AI capabilities to help streamline the workday through effective communication and collaboration tools.

Zoom's breakthrough product, Zoom Docs, is a next-gen way of collaborating, built from the ground up with AI at its core. Zoom Docs is a flexible, modular workspace that tightly integrates with Zoom and third-party apps, making it easy for teams and individuals to create, collaborate, manage projects, and stay organized. Zoom Docs include traditional document capabilities, wikis and drag-and-drop content blocks for tables, charts, and images.

Zoom Docs users can also leverage its AI-powered functionality to populate docs with content from Zoom Meetings to inform and jumpstart creation, generate content with Zoom AI Companion, summarize content quickly, easily search documents, and more. Zoom Docs is scheduled to be generally available in 2024.

"As work continues to evolve and present new challenges, one thing will remain the same: Effective collaboration and communication tools are crucial for businesses to succeed," said Eric S. Yuan, founder and CEO of Zoom. "At Zoom, we're grounded in doing what's right and caring  for our customers, and we understand that business leaders are faced with new obstacles every day — whether it's navigating hybrid work, improving engagement and collaboration among customers and employees, deciding how to leverage generative AI to empower people, or reducing the complexity of their IT solutions. Our innovations demonstrate Zoom's commitment to evolving our platform in ways that empower limitless human connection and solve real business problems."

The recently announced Zoom AI Companion, the company's generative AI digital assistant, debuted a new Whiteboard capability and is expanding to new industry customers by introducing Meeting and Team Chat summarization capabilities to Zoom higher education and healthcare customers. And, unlike similar offerings that cost $30 or more per user per month, AI Companion is included at no additional cost for paid users on eligible accounts.

Zoom AI Companion helps users catch up on already-in-progress meeting discussions, summarize long chat threads, compose emails in Zoom Mail, and more. Now, AI Companion can also help generate ideas on a digital whiteboard and organize them into categories so teams can get to work faster.