A big part of car ownership is maintenance, which is best done with authorized centers to ensure a high level of customer and vehicle service. Here are four reasons to take your car to an authorized dealership when it’s time for repairs or maintenance:
1: Quality and expertise: All service centers employ certified staff that have extensive knowledge of the manufacturer’s vehicle parts and operations. They make use of advanced diagnostics, utilizing the latest technologies to carefully and effectively identify vehicle issues, getting to the root of the problem faster and more accurately.
Aftersales Service Centers also make use of genuine parts that are produced up to quality standards to give customers the peace of mind whenever they bring their vehicles for repairs to dealerships.
Safety is also guaranteed since all reception areas, lounges, and workshops inside service centers are regularly sanitized to ensure customer, employee and technician safety. Physical distancing and health measures are also properly observed by all visitors, while customer vehicles are heavily disinfected before being turned over to their respective owners.
Certified technicians perform service with proper health and safety gears, equipped with service experience and the right tools.
2: Advanced technology: Each technician and service advisor are equipped with gadgets, such as a tablet to access all information about their customer’s vehicle and provide real time updates, images, and recommendations to the customer via SMS or email, allowing for a more seamless and straightforward aftersales process.
The tablet enables technicians to access all of the customer’s vehicle-related data and provides real-time updates for a smoother aftersales process.
3: Fast and easy: Bringing in a vehicle for repair can be a time-consuming process. With express service, these procedures are streamlined with technicians always on standby to complete a fundamental, 52-point check-up alongside an oil change and light repairs — all within an hour. It makes periodic maintenance appointments quick and hassle-free.
It has also standardized the prices for the most common vehicle repairs so customers know what to expect when their total bill arrives.
4: Accessible: “Service on Wheels,” an on-demand mobile service is also available in selected dealers for those who need on-the-go outlet wherever they are. It provides on-site services, fleet and passenger utility vehicle servicing, service caravans and roadside assistance. It also comes with certified technicians with proper health and safety gears to conduct basic 20-point inspections, engine oil top-ups, tire installations or inflations, fuse changes, change oil and lubrication, battery testing and replacements, or engine start assists.
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