A “new normal” is emerging as we battle the impact of the COVID-19 outbreak in which novel systems and assumptions are replacing many others long practiced,...
While there will always be the need for face to face interactions in specific situations, the use of virtual visits and telemedicine technology is now being...
Health care systems are experiencing unprecedented challenges globally because of the COVID-19 pandemic. This is a pivotal time in healthcare. There are simultaneous clinical and financial...
Reopening after the COVID-19 pandemic shutdowns is certainly on top of every healthcare worker, as well as patient agenda, in recent weeks. However, hospitals never closed...
Oftentimes, healthcare marketing departments find themselves between the proverbial rock and a hard place when it comes to developing a strategic marketing plan and bringing it...
Earning and sustaining consumer trust over the next year or two is going to be critical for every health system, and marketing and communications will play...
The coronavirus pandemic is bringing out the worst and the best in some people. People are suffering because of shutdowns and isolations, and coronavirus fear has...
As a result of these disruptions, it is crucial for all of us to demonstrate empathy in each and every encounter — for our patients, our...
As the virus spreads, the battle against COVID-19 has our most essential workers, the people on the frontlines of this unprecedented public health crisis, under-equipped for...
