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Ayala adds Zing to virtual malling experience




A MALL inside a phone, the Zing app makes shopping and dining easier and hassle-free. PHOTOGRAPH COURTESY OF AYALA MALLS

Still thinking twice about going all out in visiting shopping centers again? Or, enjoying the convenience and pleasures of e-commerce? Check out and shop at your favorite retail brands or make reservations at your well-loved dining establishments without having to leave home. Ayala Malls’ easy-breezy customer journey is replicated via Zing, a fully integrated digital and loyalty platform that brings an all-in-one online to offline mall shopping experience at one’s fingertips.

Considered as the country’s first virtual mall, the loyalty app assists consumers with their shopping needs by giving them access to goods and services from Ayala Malls’ merchant partners.

The app features mall navigation and search directory, event and promo updates, digital concierge services, online commerce and e-gift marketplace, as well as a digital loyalty and rewards program to make shopping more convenient and rewarding. Designed for the new normal, the app features customer-friendly offerings and awesome value-added features to elevate online and offline shopping.

As people continue to adjust to the new normal, Zing is one of the many technological innovations and breakthroughs shoppers, patrons, and partners can expect from the premier lifestyle mall.

The all-in-one app lets users explore its membership perks that include complimentary passes to Ayala Malls’ customer lounges, complimentary WiFi for a limited time, rewards for points earned, and more. The mall has also tied up with GCash and Master card so shoppers can also rack up more points.

Online and offline convenience
To plan your next Ayala Mall visit, just turn the Zing app on, tap Explore, type the store you’re looking for — an indoor map will appear on screen showing the fastest route and directions to arrive at your destination. Users can also check which stores are open so you can plot your route even before visiting the mall for a quick, no-fuss trip.

P2P bus routes and schedules available in the malls are also accessible on this app to help you plan your travel better.

Meanwhile, the Shop Online button brings together over 60 brands and stores from various categories namely food, fashion, beauty, sports active, gadgets and appliances, specialty, and Pinoy Artisano, which showcases quality artisanal and authentic homegrown finds.

For foodies, eFood Choices is set to go live soon to conveniently connect you with your favorite restaurants so you can satisfy your cravings anytime.

Surprise family or friends with a gift straight from any of Ayala Malls’ shop and have it delivered straight to that person’s home or office. Zing’s e-Gift Marketplace, purchase it straight from your smartphone, and send it to the recipient’s e-mail address or mobile number.

Planning get-togethers in restaurants or cafes is effortless, too. Simply scroll the eConcierge feature that provides you easy access to the phone numbers of Ayala Malls restaurants to call or book reservations. Aside from restaurants, Zing also makes it easy for mallgoers to make appointments with personal care services, including salons and barber shops, for much needed pampering.

Zing can be downloaded from the AppStore or Google Play. Once you’re in, register as a member and link your credit card or GCash to start earning points. For more information, visit or follow @iloveayalamalls on Instagram and ZingbyAyalaMalls on Facebook.